COACH Customer Service

1-888-262-6224

Live Chat Available

Explore the customer care page of COACH's website for help with your orders, shipping, payments, returns, exchanges, and other customer service issues.

COACH Coupons And Deals 2024

  • COACH offers free Standard shipping in the US and Canada on all orders. Learn more here. Free Shipping
  • COACH offers in-store pick-up with a valid ID at select stores. Learn more here. In-Store Pickup
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  • Deals
  • Coupons
  • Sales
  • Expired
Sorry, there are currently no active offers available for COACH

Expired Offers

These offers had officially expired, but may still work.
Free Shipping
Deal
NEW and From The Archives: Shop Animal Print plus FREE Shipping!

COACH Discount Plans

Type Availibility Discount Value
Senior Discount no -
First Responder Discount no -
Teacher Discount no -
Military Discount no -
Student Discount no -

More Ways to Save at COACH

Sign Up For Their Newsletter – By signing up for their newsletter, you will be the first one to know about any exclusive sales and promotions. Plus, when you sign up, you will get $10 off when you make a purchase of $150 and above (this offer is valid until the end of 2020).

Shop From Their Sale Section You can find a variety of COACH items with discounted prices in their Sale section while shopping on their website.

Follow COACH On Their Social Media – You can follow COACH on all of their social media platforms and stay updated when it comes to the latest offers and discounts. Follow them on Facebook, Twitter, and Instagram.

COACH Shipping Policy

  • Standard Shipping - The estimated delivery time is 3 to 5 business days. Standard shipping is free for all orders within the United States.
  • Express Shipping - The estimated delivery time is 2 to 3 business days. For orders under $30, the shipping rate is $13. For orders above $30, the shipping rate is $17.50.
  • Overnight Shipping - The estimated delivery time is the next business day or the following business day, depending on when the order was placed. For orders under $30, the shipping rate is $22. For orders above $30, the shipping rate is $30.

To learn more about COACH shipping policy, click here.

COACH FAQs

How to redeem a COACH coupon code?

You can shop on COACH’s website as a guest or open an account before you start. Once you have finished shopping, click on the bag at the top right corner of the page. This will take you to the ‘My Bag’ page. An option will be there to add a promo/coupon code into a field. After you have inserted your code, click ‘Apply.’ Lastly, go to checkout. 

How can I track my order?

Whether you have an account or not on COACH’s website, you can check the status of your order by clicking here, which will take you to their Order Status page. You can either log in with your account if you have one or enter the required information in the provided fields in order to know the status of your order.

What payment methods are accepted by COACH?

The following online payment methods are accepted by COACH:

  • Visa
  • MasterCard
  • American Express
  • Discover
  • JCB
  • PayPal

What is the return and exchange policy of COACH?

Customers who aren’t happy with their purchase can return their items either at COACH’s store or by mail. They have within 30 days from the day of the purchase to return their items in order to get a refund or exchange it for a different one. Moreover, the items should be in a brand new condition and should be unused.

When it comes to returning the purchased item(s) by mail within the U.S., the customer needs to fill out a return form that came with their order and it should be included in their package prior to returning their purchase. Next, they need to take the prepaid UPS label that was also included in their order and attach it on their shipping box. After that, they need to take their shipping box to a UPS location. The return or exchange will take about 5 to 7 days to be processed.

How do I know that COACH has received my order?

After a customer has placed their order, they should receive a confirmation email and a confirmation number. This will indicate that their order is now being processed. However, if you have not received a confirmation email or the confirmation number within 24 hours then you should contact COACH’s customer service immediately.

How can visitors find new deals and discounts on COACH?

COACH’s website is constantly being updated with new offers and codes on their items. You can sign up to their newsletter and follow them on social media in order to stay updated with everything. You can also revisit the page you’re currently at to stay updated with the latest COACH coupon codes.

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